Platform Technical Support

1. Technical assistance

dz-parts.com support helps sellers and users operate the platform, shops, catalogues and management features. It may report a technical issue or forward a request to a seller.

2. What support does not do

Support does not sell parts, select products, control physical stock, set prices, deliver orders or decide returns, warranties or refunds. It is not the arbitrator of a commercial dispute between a seller and a consumer.

3. Dispute with a seller

The consumer should first contact the seller shown in the order. dz-parts.com may forward a message or ask the seller to respond, without becoming a party to the sale or guaranteeing a solution.